About Us
Welcome to Serencovia.
Serencovia is operated by Shanghai Zhuowei Wangxuan E-Commerce Co., Ltd.
Shanghai Zhuowei Wangxuan E-Commerce Co., Ltd. is the legal entity responsible for purchases made through serencovia.com.
At Serencovia, we are dedicated to creating a simple, reliable, and enjoyable shopping experience for our customers.
We carefully select products that bring value, convenience, and quality to everyday life. Our mission is to provide a trustworthy shopping environment with clear information, dependable service, and responsive customer support throughout every stage of your journey.
From discovering products and placing your order to receiving updates and after-sales assistance, we strive to make every interaction with Serencovia smooth, transparent, and convenient.
We believe that a great shopping experience goes beyond the products themselves. It is built through honest communication, reliable service, and genuine care for every customer.
Our team is committed to providing helpful guidance, answering your questions, and assisting with any concerns as efficiently as possible.
✉️ Contact Our Customer Care Team
For product inquiries, order assistance, or any customer support requests, please contact us:
Customer Support Email:
service@serencovia.com
🕒 Customer Service Availability
Customer Service Hours
Monday – Friday
Typical Reply Time
Within 24–48 business hours
Please note that during public holidays, special promotions, or periods with higher inquiry volumes, response times may take slightly longer.
We appreciate your patience and understanding. Our team will respond as soon as possible.
🏢 Business Information
Brand Name:
Serencovia
Legal Company Name:
Shanghai Zhuowei Wangxuan E-Commerce Co., Ltd.
Business Address:
Room 2106, Zone Z, 2/F, Building 2,
No.715 Yingshun Road,
Qingpu District, Shanghai, China
Thank you for choosing Serencovia.
We sincerely appreciate your trust and support. Our goal is to provide every customer with a reliable shopping experience, professional assistance, and dedicated service from the moment you visit our store until after your purchase is complete.